Customer complaints and regulatory audits can lead to FINRA inquiries/investigations. Inquiries can lead to formal action by FINRA which can result in career ending sanctions. I strongly recommend that registered representatives (RR) retain experienced counsel upon the receipt of a an inquiry letter and work with that attorney closely in responding to the inquiry, preparing […]
Category Archives: Arbitration
If Clients Are Vulnerable, Your Arbitration Clause May Be Too By Craig Zafis Financial professionals take heed of a procedural trap into which an unwitting adviser may step when dealing with seniors or others perceived to be “vulnerable.” In the context of the adviser/customer relationship, vulnerability can include “…advanced age, youth, lack of education, […]