Clients and Your Arbitration Clause

If Clients Are Vulnerable, Your Arbitration Clause May Be Too   By Craig Zafis Financial professionals take heed of a procedural trap into which an unwitting adviser may step when dealing with seniors or others perceived to be “vulnerable.”  In the context of the adviser/customer relationship, vulnerability can include “...advanced age, youth, lack of education, ill health and mental weakness.” Couple this real or perceived vulnerability with the fiduciary duty owed to customers by all investment advisers and by brokers in [...]